Your guide to everything
Whether you’re a prospective buyer or a seasoned Scout owner—we got you. Check out the resources and information below to guide you through the buying process, getting set-up in your new Scout, and ensuring you get the absolute most out of your investment.
NEW BUYERS
Our fellow traveler—we’re glad you’re here.
We’ve been in your shoes: diligently researching, debating between camper types, brands, and models, and feeling nervous about making a really big purchase. It’s overwhelming, and we get it.
When the Scout brand launched, we bought a Scout Olympic sight unseen; no real-life photos, videos or reviews of these new campers existed online yet.
We took a risk, and boy did it pay off. We loved the camper from day one. For years, we lived in our Scout and traveled all over the U.S. and North America. And now, along with our team, we make our living by helping other folks get out on their own epic adventures.
You can trust us because we’ve been there. We have immense first-hand experience, and we’re pretty cool—just ask our friends (or Google reviews).
BUYING A SCOUT THROUGH US
-
When you reach out to us or visit our shop, we will answer your questions, explore any concerns you may have, and give you the details and experienced insight you need to make an informed decision. This stage can last as long as you need it to—some people reach out and are ready to buy right away, while others may be planning to buy years down the road. We are available via email, phone calls, and in-person visits to support you throughout this stage.
-
Once you decide to move forward with a purchase, we will send you a detailed quote outlining the full cost* of your future camper. You are still under no obligation to make a purchase at this point. We will email you an invoice for a non-refundable deposit ($500 for new-build campers, $1000 for in-stock campers). When you pay the deposit, your camper is officially on order!
*Costs in addition to the camper include shipping from the factory in WA to our shop in OH and sales taxes if you’re a resident of OH, MI, AZ, CA, FL, IN, MA, and SC (max of $500 for SC). There is no sales tax for other states.
-
The length of the waiting period between placing a deposit and picking up your Scout varies depending on whether you’re buying a camper that is in stock (can usually be picked up immediately), a camper we already have on order (a few weeks to a few months lead time), or an entirely new build (generally a 3-4 month lead time).
Either way, the waiting period is a crucial time to ensure you’re prepared for your new camper. We’re still here to answer your questions, provide updates on your camper's status, and work with you on any upgrades or customizations you may want.
-
Camper pick-up day is our absolute favorite! But before all the fun, it is important to settle up. We accept ACH/wire transfers or certified checks for the final payment. If paying via check, you can bring it with you on the day you pick up your camper. Otherwise, we need to receive the full payment before sending your camper home with you.
When you come to Yellow Springs to pick up your camper, expect the whole process to take a few hours. We’ll walk you through your Scout, answer any questions, show you how to load it up, complete the boring (but important) paperwork, and end it all with some paparazzi photos and videos as you pull out of the shop in your new adventure rig!
-
When your camper leaves our shop, our support doesn’t go with it. We are still here to answer your questions, troubleshoot issues if they should arise, and help you take great care of your camper for years to come.
CAMPER PICK-UP DAY
“I cannot say enough good things about Lark Overland and the wonderful people who own it. My wife, our dog, and I made the trip to Yellow Springs to pick up our new Scout Olympic camper... They made us feel right at home.
Daniel took the time to walk us through every feature of the camper, patiently answered all our questions, and helped get everything loaded and ready for the trip home.
From start to finish, this was genuinely one of the best purchasing experiences I’ve ever had... These are honest, knowledgeable, responsive, and genuinely friendly people... exactly the kind of folks you hope to do business with—and, frankly, the kind you’d just as happily sit around a campfire and share a beer with.
The entire experience was memorable for all the right reasons. Think less 'new car transaction' and more 'excitement to talk about my new adventures.’”
— Ben, a very happy camper